Code of Conduct | Edgeducate

Edgeducate is committed to maintaining a safe, respectful, and academically focused environment for all members of our community.

This Code of Conduct applies to all students, parents and guardians, tutors, directors, contractors, security personnel, volunteers, visitors, and guests.

This Code applies to both in-person and online interactions.

By attending or engaging with Edgeducate, all individuals agree to comply with the following standards.

1. Respect and Behaviour

All individuals must:

  • Treat others with dignity and respect

  • Use appropriate and professional language

  • Follow reasonable instructions from authorised staff

  • Support a calm and focused learning environment

  • Respect cultural, religious, and individual differences

  • Aggressive, abusive, intimidating, discriminatory, or threatening behaviour will not be tolerated.

  • Edgeducate operates a zero tolerance approach to violence, threats, or intimidation.

2. Safety and Supervision

Safety is a priority at all times.

All individuals must:

  • Follow safety instructions immediately

  • Comply with supervision and venue requirements

  • Avoid reckless, disruptive, or unsafe behaviour

  • Report concerns or hazards promptly

Edgeducate reserves the right to involve security or emergency services where safety is compromised.

3. Theft, Property and Damage

All individuals must:

  • Respect the property of Edgeducate, the venue, and other individuals

  • Not steal, attempt to steal, or damage property

  • Not interfere with equipment or facilities without permission

Theft, vandalism, or intentional damage may result in immediate removal and referral to authorities where required.

4. Harassment and Misconduct

The following behaviours are strictly prohibited:

  • Bullying or harassment

  • Physical aggression or threats

  • Verbal abuse

  • Intimidation

  • Recording or photographing others without permission

  • Any conduct that endangers the wellbeing of others

Serious misconduct may result in immediate removal from the premises.

5. Professional Boundaries (Tutors, Contractors and Staff)

All tutors, contractors, and staff must:

  • Maintain clear professional boundaries at all times

  • Avoid inappropriate physical contact with students

  • Not engage in private or personal communication with students outside approved channels

  • Not meet students in unsupervised or enclosed private spaces

Tutors and staff must not conduct one-on-one sessions in fully enclosed rooms without visibility or supervision. Where one-on-one support is required, it must occur in visible, open, or supervised environments.

Tutors, contractors, and staff must not solicit students or families for private services outside Edgeducate without authorisation.

Any breach of professional boundaries may result in immediate termination and referral to authorities where required.

6. Child Safety Commitment

Edgeducate is committed to child safety and has zero tolerance for child abuse.

All staff, contractors, and volunteers are required to comply with applicable child safety and mandatory reporting obligations under Australian law.

Any safeguarding concern must be reported immediately.Edgeducate is committed to child safety and has zero tolerance for child abuse.

All staff, contractors, and volunteers are required to comply with applicable child safety and mandatory reporting obligations under Australian law.

Any safeguarding concern must be reported immediately.

7. Raising Concerns

If an issue arises during a session, concerns must be raised respectfully by:

  • Speaking to the person in charge of the session, or

  • Contacting an Edgeducate director.

Confrontational, aggressive, or disruptive conduct will not be accepted.

8. Compliance with Law

All individuals must comply with applicable Australian laws while on Edgeducate premises or participating in Edgeducate programs.

Unlawful conduct may result in immediate removal and referral to authorities.

9. Breach of Code

Where this Code is breached, Edgeducate may take appropriate action, including:

  • Verbal or written warning

  • Parent or guardian notification

  • Removal from session

  • Suspension or termination of enrolment

  • Termination of contractor engagement

  • Referral to authorities where required

Edgeducate reserves the right to refuse enrolment, refuse entry, or discontinue services where behaviour is inconsistent with this Code.

Serious misconduct may result in immediate removal from the premises.